Privacy Policy

Last updated: January 2025

Our Commitment to Privacy

At YOLSA S.A., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our VPN services.

We maintain a strict no-logging policy, which means we do not track, collect, or store your online activity while using our VPN service.

Information We Collect

Account Information

When you create an account with YOLSA S.A., we collect:

  • Email address for account creation and communication
  • Payment information (processed securely through third-party payment processors)
  • Account preferences and settings

Technical Information

To provide and improve our services, we may collect:

  • Device type and operating system
  • VPN connection timestamps (not linked to your activity)
  • Bandwidth usage for network optimization
  • Crash reports and diagnostic data (anonymized)

What We Do NOT Collect

We maintain a strict no-logging policy. This means we do NOT collect, store, or log:

  • Your browsing history or websites you visit
  • DNS queries or search requests
  • Connection logs that could identify you
  • Your IP address while connected to our VPN
  • Data content or traffic destination
  • Timestamps that could be matched with your activity

How We Use Your Information

The limited information we collect is used solely for:

  • Providing and maintaining our VPN service
  • Processing payments and managing subscriptions
  • Communicating important service updates
  • Providing customer support
  • Improving our service quality and performance
  • Preventing fraud and abuse

Data Security

We implement industry-leading security measures to protect your data:

  • AES-256 Encryption: Military-grade encryption for all VPN connections
  • Secure Servers: Our servers are located in secure data centers with strict access controls
  • Regular Audits: We conduct regular security audits and penetration testing
  • Data Minimization: We only collect the minimum data necessary to operate our service

Third-Party Services

We use trusted third-party services for:

  • Payment Processing: We use secure payment processors that comply with PCI-DSS standards
  • Analytics: We use privacy-focused analytics tools that do not track individual users
  • Customer Support: Support communications may be processed through third-party platforms

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

Data Retention

We retain your account information for as long as your account is active. When you close your account:

  • Your account data is deleted within 30 days
  • Payment records may be retained for legal and accounting purposes
  • Anonymized usage statistics may be retained for service improvement

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your account information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Objection: Object to certain data processing activities

To exercise these rights, please contact us at info@yolsasa.com

International Data Transfers

Our services are operated from Argentina. If you access our services from other countries, your data may be transferred to and processed in Argentina. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a notice in our application

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

YOLSA S.A.

Email: info@yolsasa.com

Phone: +1 9894593909

Address: GUEMES 436, Resistencia, W3410JXV, Argentina

Your Privacy is Our Priority

We are committed to maintaining the highest standards of privacy and security. If you have any questions or concerns, we're here to help.